Get Support

If you are experiencing difficulty undertaking your remote back up, please get in touch with our support team through one of the options below.

Call Back

Call 02 8912 2177,
Monday to Friday 8:30 am – 5:30 pm (AEST)
to arrange an appointment.

Email Support

Email the support team directly to raise and issue

FAQs

Have a common problem?

View FAQs below.

Frequently Asked Questions

How do I start my free trial?

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Are all platforms and common databases supported?

I am currently not using any back up software, can you help?

[Enter Another Question]

Which databases/applications are compatible?

The database/application we are currently using are not listed, can you help?

Submit an Issue

If you are experiencing an issue please fill out the form below and a support consultant will be in touch. Alternatively call 02 8912 2177.

Fields marked with an * are required

First Name *

Last Name *

Email *

Phone *

Company (If applicable)

What kind of problem are you facing? *

On which devices & Operating system?